Staff Tech Help & Resources
Guidance on where to get assistance for BPS Staff:
IT Events Management Requests
Submit a Team Dynamix ticket three (3) weeks in advance for BPS Campus and six (6) weeks for Off-Campus
How to Submit a Team Dynamix Ticket
Request assistance for various on-site services for all technologies.
You can comment on existing tickets instead of creating a second ticket.
Live Chat
For live chat support, fill out the "Issue Submission" section and you will be placed in the queue to chat with an agent.
Hours:
School Days | Monday - Friday 8:00 am - 4:00 pm
Student Device Procedures Swaps | Teachers for Students
Pick Up, Swap, Return
Parents are welcome to come to CITT without an appointment for device repair or management.
Staff fill spreadsheet form, email to bpsinventory Confirm an appointment at CITT.
Printing
Toshiba is a 3rd party company contracted by Buffalo Public Schools to manage all printers and copiers that are on the BPS network.